Bug with subscription.

[olegbalinskiy]

I have a subscription that automatically renews through Apple. Today my account was turned off and asked to continue by paying once more for a year. a payment was made, after which a subscription that had already been paid appeared again. Tell me where did these funds go?

[Suty]

@olegbalinskiy Hi, I think you have duplicated account, probably two accounts with various email addresses and both are now Premium. But I would refund your new purchase, which is in the screenshot, please confirm.

[olegbalinskiy]

@Suty I have one account and one email address. refund this payment because I have a valid premium account that I pay automatically through apple in the summer.

[Suty]

@olegbalinskiy HI, I already refunded the payment made in this January.