Locations autodelete
-
Hello,
my locations are being deleted by default why is happening this?
thanks
-
@SolmateForecast HI, can you please provide further details about your issue? I am not sure what exactly happened on your end.
-
@Suty we have few different locations with their weather alerts, when I migrated few of the alerts, the locations just dissapeared from my favourites. Is it possible that there is a limit of locations and weather alerts on windy web?
thank you
-
@SolmateForecast Hi, if you are a Premium user, this shouldn't be an issue, since there is no limit for these two categories.
-
@Suty I´m premium user, and we are having this issue is there any way of solving this?
thanks
-
@SolmateForecast Are you able to add these locations in your favorites now?
-
@Suty yes but they dissapear, for example: if I add one location in Egipt de ones in Libanon dissapear, then I add Libanon and the one in Rumania dissapear. Its kind of weird.
-
@SolmateForecast Okay and how many of favorites do you have now? I would like to replicate the issue.
-
@Suty around 150 locations
-
@SolmateForecast After a discussion with colleagues, this shouldn't be an issue so we will further investigate it on our end and let you know.
-
@SolmateForecast Hi, could you please share the link to screenrecording, what exactly you are doing to get the issue? It would help us to understand the issue better.
-
@Suty I tried to replicate de error but couldn´t. I don´t know what happened with this issue.
-
@SolmateForecast Okay, still if you find any issue related to this, please share as many details as possible. Also the screen recording would be perfect. We will monitor the behavior as well.
