My IOS widgets broken :(
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As you can ( hopefully see ) since the latest app update my premium widgets have stopped working ;( I have tried everything and cannot seem to get them to work anymore...I was due to pay for my new subscription in 2 days but I've had to delete the app and stop paying...it doesn't work...any help would be greatly appreciated!
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@beast23 You Need to login with your Apple id,for some reason you are not logged.
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@dobrigoran I am logged in! When I log in it says "successful" and then when I go of it, this happens again! It won't fix itself and I have no idea why.
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Hello @beast23,
Thank you for letting me know. It’s possible that this issue is related to an internal bug in the latest version. I’ve already submitted a fixed version to Apple for review, and as soon as it’s approved, I’ll release it right away.
I truly hope the next version resolves your problem. I’m really sorry for the inconvenience and appreciate your patience.
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@SimonUrbanek I am experiencing this exact same problem and it is extremely frustrating. A widget that says nothing but login when I am paying for premium access is, as said, frustrating. Widget is meant to give quick look and I shouldn't have to login / launch the app itself to get the quick view. This was installed on a new iPad so it was a clean system.
Please provide suggestions or resolve as quickly as possible.
Many thanks
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Same problem here in Germany since today. The widget in the spear screen suddenly no longer appears and can no longer be found via the selection.
iOS 18.2.1, iPhone 16 Pro Max
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Hello,
Good news—Apple has just approved our fixed version (44.010338). Please download it when you have a chance and let me know if it resolves the issue.
It should be enough to simply open the app, as the sync process with the widget will begin automatically. After a few seconds, the widgets should start working properly. If you want to be completely sure, you can log out and log back in, but this step shouldn’t be necessary—it’ll just speed things up a bit.
Please let me know if the update helped.
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@SimonUrbanek I can confirm the issue has been resolved! Thank you so much for a quick fix! 🙂 I have just renewed my membership again!
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It works! Thank you very much for the very fast Update! Have a nice Sunday. :)