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    Account failure

    Scheduled Pinned Locked Moved Windy Account
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    • A Offline
      Alex Aiberdin
      last edited by

      Dear Windy team,
      Hope you are doing fine today,

      I have an issue with my logging into my account dalnavia@gmail.com due to unknown reasons. There is the message “Login failed. Invalid email or password” is displayed,
      I didn’t change any password and login.
      if I try to recover my password, it says “There is no accout linked to this email.”

      You can also find attached a receipt for the purchase of this premium account for login which I bought in December 2024.

      Could you kindly assist me with that question please?

      Waiting for your reply,

      Have a nice day ahead,
      Thank you,

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @Alex Aiberdin
        last edited by

        @Alex-Aiberdin Hi, I am not sure why, but your account was deleted. Fortunately, we are able to restore these accounts, so your account should be already okay and possible to use.

        1 Reply Last reply Reply Quote 0
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