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    Radar+ on mobile app

    Bug Reports
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    • ramzik99R
      ramzik99 | Premium
      last edited by ramzik99

      I get this error when using Radar+ on mobile app, especially when zooming in and out.

      1000034849.jpg

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Suty moved this topic from Your Feedback and Suggestions on
      • SutyS
        Suty Administrator @ramzik99
        last edited by

        @ramzik99 Could you tell us what device exactly you use? Also what version of windy and device OS?

        ramzik99R HectorfxH 3 Replies Last reply Reply Quote 0
        • ramzik99R
          ramzik99 @Suty | Premium
          last edited by ramzik99

          @Suty Mobile is Infinix Note 40 pro+ using Android OS version 14
          Windy app version is latest 44.1.2 built 22-1-2025

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @ramzik99
            last edited by

            @ramzik99 could you please provide the whole screenshot or check if you really are in the Radar+ layer? This error can occur in the Satellite layer, not the Radar+.

            ramzik99R HectorfxH 2 Replies Last reply Reply Quote 0
            • ramzik99R
              ramzik99 @Suty | Premium
              last edited by

              @Suty the screen turns white on radar+

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS
                Suty Administrator @ramzik99
                last edited by

                @ramzik99 And the error message? Are they related, that message and white screen? Can you please elaborate on this?

                ramzik99R 1 Reply Last reply Reply Quote 0
                • ramzik99R
                  ramzik99 @Suty | Premium
                  last edited by

                  @Suty no
                  But the error doesn't happen on desktop verison

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @ramzik99
                    last edited by

                    @ramzik99 I am sorry, but I need further explanation. Do you talk about two issues, can you please summarize it for us?

                    ramzik99R 1 Reply Last reply Reply Quote 0
                    • ramzik99R
                      ramzik99 @Suty | Premium
                      last edited by ramzik99

                      @Suty
                      Watch the recording please
                      click here

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS
                        Suty Administrator @ramzik99
                        last edited by

                        @ramzik99 Hi, could you please try to replicate the same issue in the web browser on the same device?

                        1 Reply Last reply Reply Quote 0
                        • HectorfxH
                          Hectorfx
                          last edited by

                          Latest updates on Windy crashes on Radar+... Whenever I click Radar+ Windy closes... This is on my old Samsung A11...

                          SutyS 1 Reply Last reply Reply Quote 0
                          • ramzik99R
                            ramzik99 @Suty | Premium
                            last edited by

                            @Suty it happens too on mobile web browser

                            HectorfxH 1 Reply Last reply Reply Quote 0
                            • SutyS
                              Suty Administrator @Hectorfx
                              last edited by

                              @Hectorfx This one could be caused by worse technical parameters of the device.

                              HectorfxH ramzik99R 2 Replies Last reply Reply Quote 0
                              • HectorfxH
                                Hectorfx @Suty
                                last edited by

                                @Suty
                                This has work before the last update but now whenever I change to Radar+ , the app closes and try other layer works fine.

                                1 Reply Last reply Reply Quote 0
                                • HectorfxH
                                  Hectorfx @ramzik99
                                  last edited by

                                  @ramzik99
                                  In my case, works fine on mobile chrome browser....

                                  1 Reply Last reply Reply Quote 0
                                  • HectorfxH
                                    Hectorfx @Suty
                                    last edited by

                                    @Suty

                                    I couldn't take a screenshot simply because upon clicking Radar+ Windy in a flash closes but Satellite layer works fine... for now Its my goto layer... Radar+ is more accurate in my locality (Philippines).

                                    1 Reply Last reply Reply Quote 0
                                    • HectorfxH
                                      Hectorfx @Suty
                                      last edited by

                                      @Suty

                                      In my case... Samsung A11, Android 12, One UI 4.1... Windy 44.1.3

                                      1 Reply Last reply Reply Quote 0
                                      • HectorfxH
                                        Hectorfx
                                        last edited by

                                        Updated to the latest update (just now) and Radar+ is working fine... Thanks.

                                        1 Reply Last reply Reply Quote 2
                                        • ramzik99R
                                          ramzik99 @Suty | Premium
                                          last edited by

                                          @Suty are there any updates regarding the issue?

                                          SutyS 1 Reply Last reply Reply Quote 0
                                          • SutyS
                                            Suty Administrator @ramzik99
                                            last edited by

                                            @ramzik99 Hi, apps will be updated in a few days. Thank you for your patience.

                                            1 Reply Last reply Reply Quote 1
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