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    Radar+ on mobile app

    Bug Reports
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    • SutyS
      Suty Administrator @ramzik99
      last edited by

      @ramzik99 Could you tell us what device exactly you use? Also what version of windy and device OS?

      ramzik99R HectorfxH 3 Replies Last reply Reply Quote 0
      • ramzik99R
        ramzik99 @Suty | Premium
        last edited by ramzik99

        @Suty Mobile is Infinix Note 40 pro+ using Android OS version 14
        Windy app version is latest 44.1.2 built 22-1-2025

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @ramzik99
          last edited by

          @ramzik99 could you please provide the whole screenshot or check if you really are in the Radar+ layer? This error can occur in the Satellite layer, not the Radar+.

          ramzik99R HectorfxH 2 Replies Last reply Reply Quote 0
          • ramzik99R
            ramzik99 @Suty | Premium
            last edited by

            @Suty the screen turns white on radar+

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @ramzik99
              last edited by

              @ramzik99 And the error message? Are they related, that message and white screen? Can you please elaborate on this?

              ramzik99R 1 Reply Last reply Reply Quote 0
              • ramzik99R
                ramzik99 @Suty | Premium
                last edited by

                @Suty no
                But the error doesn't happen on desktop verison

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @ramzik99
                  last edited by

                  @ramzik99 I am sorry, but I need further explanation. Do you talk about two issues, can you please summarize it for us?

                  ramzik99R 1 Reply Last reply Reply Quote 0
                  • ramzik99R
                    ramzik99 @Suty | Premium
                    last edited by ramzik99

                    @Suty
                    Watch the recording please
                    click here

                    SutyS 1 Reply Last reply Reply Quote 0
                    • SutyS
                      Suty Administrator @ramzik99
                      last edited by

                      @ramzik99 Hi, could you please try to replicate the same issue in the web browser on the same device?

                      1 Reply Last reply Reply Quote 0
                      • HectorfxH
                        Hectorfx
                        last edited by

                        Latest updates on Windy crashes on Radar+... Whenever I click Radar+ Windy closes... This is on my old Samsung A11...

                        SutyS 1 Reply Last reply Reply Quote 0
                        • ramzik99R
                          ramzik99 @Suty | Premium
                          last edited by

                          @Suty it happens too on mobile web browser

                          HectorfxH 1 Reply Last reply Reply Quote 0
                          • SutyS
                            Suty Administrator @Hectorfx
                            last edited by

                            @Hectorfx This one could be caused by worse technical parameters of the device.

                            HectorfxH ramzik99R 2 Replies Last reply Reply Quote 0
                            • HectorfxH
                              Hectorfx @Suty
                              last edited by

                              @Suty
                              This has work before the last update but now whenever I change to Radar+ , the app closes and try other layer works fine.

                              1 Reply Last reply Reply Quote 0
                              • HectorfxH
                                Hectorfx @ramzik99
                                last edited by

                                @ramzik99
                                In my case, works fine on mobile chrome browser....

                                1 Reply Last reply Reply Quote 0
                                • HectorfxH
                                  Hectorfx @Suty
                                  last edited by

                                  @Suty

                                  I couldn't take a screenshot simply because upon clicking Radar+ Windy in a flash closes but Satellite layer works fine... for now Its my goto layer... Radar+ is more accurate in my locality (Philippines).

                                  1 Reply Last reply Reply Quote 0
                                  • HectorfxH
                                    Hectorfx @Suty
                                    last edited by

                                    @Suty

                                    In my case... Samsung A11, Android 12, One UI 4.1... Windy 44.1.3

                                    1 Reply Last reply Reply Quote 0
                                    • HectorfxH
                                      Hectorfx
                                      last edited by

                                      Updated to the latest update (just now) and Radar+ is working fine... Thanks.

                                      1 Reply Last reply Reply Quote 2
                                      • ramzik99R
                                        ramzik99 @Suty | Premium
                                        last edited by

                                        @Suty are there any updates regarding the issue?

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS
                                          Suty Administrator @ramzik99
                                          last edited by

                                          @ramzik99 Hi, apps will be updated in a few days. Thank you for your patience.

                                          1 Reply Last reply Reply Quote 1
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