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    Radar+ on mobile app

    Scheduled Pinned Locked Moved Bug Reports
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    • SutyS Offline
      Suty Windy Staff @ramzik99
      last edited by

      @ramzik99 could you please provide the whole screenshot or check if you really are in the Radar+ layer? This error can occur in the Satellite layer, not the Radar+.

      ramzik99R HectorfxH 2 Replies Last reply Reply Quote 0
      • ramzik99R Offline
        ramzik99 @Suty | Premium
        last edited by

        @Suty the screen turns white on radar+

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS Offline
          Suty Windy Staff @ramzik99
          last edited by

          @ramzik99 And the error message? Are they related, that message and white screen? Can you please elaborate on this?

          ramzik99R 1 Reply Last reply Reply Quote 0
          • ramzik99R Offline
            ramzik99 @Suty | Premium
            last edited by

            @Suty no
            But the error doesn't happen on desktop verison

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS Offline
              Suty Windy Staff @ramzik99
              last edited by

              @ramzik99 I am sorry, but I need further explanation. Do you talk about two issues, can you please summarize it for us?

              ramzik99R 1 Reply Last reply Reply Quote 0
              • ramzik99R Offline
                ramzik99 @Suty | Premium
                last edited by ramzik99

                @Suty
                Watch the recording please
                click here

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS Offline
                  Suty Windy Staff @ramzik99
                  last edited by

                  @ramzik99 Hi, could you please try to replicate the same issue in the web browser on the same device?

                  1 Reply Last reply Reply Quote 0
                  • HectorfxH Offline
                    Hectorfx
                    last edited by

                    Latest updates on Windy crashes on Radar+... Whenever I click Radar+ Windy closes... This is on my old Samsung A11...

                    SutyS 1 Reply Last reply Reply Quote 0
                    • ramzik99R Offline
                      ramzik99 @Suty | Premium
                      last edited by

                      @Suty it happens too on mobile web browser

                      HectorfxH 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @Hectorfx
                        last edited by

                        @Hectorfx This one could be caused by worse technical parameters of the device.

                        HectorfxH ramzik99R 2 Replies Last reply Reply Quote 0
                        • HectorfxH Offline
                          Hectorfx @Suty
                          last edited by

                          @Suty
                          This has work before the last update but now whenever I change to Radar+ , the app closes and try other layer works fine.

                          1 Reply Last reply Reply Quote 0
                          • HectorfxH Offline
                            Hectorfx @ramzik99
                            last edited by

                            @ramzik99
                            In my case, works fine on mobile chrome browser....

                            1 Reply Last reply Reply Quote 0
                            • HectorfxH Offline
                              Hectorfx @Suty
                              last edited by

                              @Suty

                              I couldn't take a screenshot simply because upon clicking Radar+ Windy in a flash closes but Satellite layer works fine... for now Its my goto layer... Radar+ is more accurate in my locality (Philippines).

                              1 Reply Last reply Reply Quote 0
                              • HectorfxH Offline
                                Hectorfx @Suty
                                last edited by

                                @Suty

                                In my case... Samsung A11, Android 12, One UI 4.1... Windy 44.1.3

                                1 Reply Last reply Reply Quote 0
                                • HectorfxH Offline
                                  Hectorfx
                                  last edited by

                                  Updated to the latest update (just now) and Radar+ is working fine... Thanks.

                                  1 Reply Last reply Reply Quote 2
                                  • ramzik99R Offline
                                    ramzik99 @Suty | Premium
                                    last edited by

                                    @Suty are there any updates regarding the issue?

                                    SutyS 1 Reply Last reply Reply Quote 0
                                    • SutyS Offline
                                      Suty Windy Staff @ramzik99
                                      last edited by

                                      @ramzik99 Hi, apps will be updated in a few days. Thank you for your patience.

                                      1 Reply Last reply Reply Quote 1
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