Need to update subscription
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How do I update my subscription with a new credit card? I am unable to see any payment details on my account.
I can get to the FastSpring Checkout Account Management page, but when I put in my email address, nothing happens and I have not yet received an email response.Thanks
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@Suty -- Thank you. I was able to log into the delda*****29@ email account and renew the subscription.
However - I don't use the delda*****29@. email account anymore. How do I change my subscription to my new email ?
I'm confused because when I look at my profile, it does show my email as Ji******@aol.com which is my new email.
Thanks - Jill
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@DelDavis Hi, we use third-party service for subscription management, so you have your actual email in use on our end, but Fastspring, as that service, still has the old one.
Please check your subscription management, you should be able to change your details there.
