Long-time Premium user, Safari Mac keeps losing my Premium status

gordonf

I'm a Premium subscriber. Recently, after being logged in for a couple days on Safari / MacOS (both latest), even though the site still shows me as logged in, it exhorts me to "Go premium," but, as I said, I already am. So it's not recognizing my Premium status.

It's a PITA to have to log out, then back in to get me recognized as a Premium subscriber again (which it then does). This is relatively new behavior - it never used to do this. I have deleted the browser cookie; doesn't help.

Suty

@gordonf Can you please visit Windy.com account page info, you can find it in the menu of the app, and share or check the email there? Honestly, I think you have two different accounts with the same profile image.

gordonf

@Suty I think you must be right! In my iOS app it expires 02/2029 and in the browser it has Nov 23, 2025 at 04:00 PM. How should I resolve this? They are both associated with the same email address and username, interestingly.

Honestly I don't even mind paying twice. It's a killer site. ; >

Culer Blitz

It's great to know you like the site, but dealing with inconsistent account status can be frustrating.