Wrong subscription price paid

[mAson11]

Just had my subscription renewed, February 8th, for $24.99 however you sent a notice that the new rate starts March 5th ???!! Why am I charge the new rate ????

[Suty]

@mAson11 Can you send the screenshot of the page with information about the new price?

[Gregory lawler]

@Suty please cancel my subscription

[虎 王 2]

@Suty 请取消我的订阅，现在无法取消退订会员，到期自动扣费。1354322449@qq.com与我联系

[Suty]

@Gregory-lawler Hi, I see you have the free tier in your account, no Premium.

[Suty]

@虎-王-2 Hi, your subscription is already cancelled, so it will end with the end of prepaid period in February 2026.