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    • R Offline
      Respond | Premium
      last edited by

      Why does windy keep logging me out of my profile and try to force to re subscribe when Im full paid up?

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      • SutyS Online
        Suty Windy Staff @Respond
        last edited by

        @Respond How exactly does this look like? When you close the app you are automatically logged off? Do you always use the email address dh@respon*****.com?

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        • M Offline
          mikeginthewind | Premium
          last edited by

          I’m having the exact same issue
          I log in using Google Credentials
          I’m a premium subscriber
          And am being logged out multiple times every day

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          • M Offline
            mikeginthewind | Premium
            last edited by

            And for further clarification I’m using an iPhone 16 Pro running 18.7.1 and an iPhone 13 Mini also running iOS 18.7.1

            Both login using same Google account credentials

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            • P Offline
              pakras | Premium
              last edited by

              I started having the same issue a couple of months ago. I am being logged out of Windy website both on desktop (Windows+Firefox) and mobile (Android+Firefox) every few days. 1h/3h setting is also forgotten.

              • No, the cookies aren't set to clear on browser close;
              • No, I am not running in private browsing mode;
              • No, it does not happen with other websites, they stay logged in without problems.

              Is it possible there was some update to the site backend recently that introduced this bug? Is it possible that the login session became somehow dependent on the cached files rather than cookies (because these do get cleared periodically)? Has there been any progress on this bug, which has been reported by multiple users already?

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