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    Customizing Color Scales not working

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    • Weather2004W Offline
      Weather2004 Meteorologist | Premium
      last edited by

      Also another error I just detected. Dew Point is no longer able to customize color with, which was something that only was added less then 6 months ago. Now Dew point colors are synced with the temperature and when I can't change any color scales by the import/export, It's stuck with the default temperature scale.

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      • idefix37I Online
        idefix37 Sailor Moderator @Weather2004
        last edited by idefix37

        @Weather2004 said in Customizing Color Scales not working:

        just found out the import and export type log wasn't working, I couldn't add or remove anything from there.

        I get the same issue. It is no longer possible to modify directly the code. Hope this will be fix soon.
        (Same in the iOS app, but from even longer time).

        Dew Point is no longer able to customize color with

        I don’t remember it was possible to customise separately Temperature and Dew point layer.

        On my side, the Wind layer and the Temperature layer are stuck to default color scales. All other color scales are still customized.

        idefix37I 1 Reply Last reply Reply Quote 0
        • H Offline
          hangInThere | Premium
          last edited by

          @Filip_K Can you urgently look into this Color-Scale-unable-to-edit problem? It's a big problem for me too. Besides, when entering the Menu->Settings->Colors from Satellite layer, the main window switches automatically to Wind layer and remains so after Exit, necessitating an otherwise unnecessary selection to switch back to Satellite.

          Weather2004W 1 Reply Last reply Reply Quote 1
          • Weather2004W Offline
            Weather2004 Meteorologist @hangInThere | Premium
            last edited by

            @hangInThere I understand your concerns. I hope too windy addresses this quickly. I did came up with a temporarily fix for my end, and that was me pasting in my own color scheme in though my Windy app still running version 44. I could now use my color scheme on the web, though I notice that the color scheme no longer matches with observation. I have an image here.

            6affa2d6-2348-4a77-927c-fd59175d69ad-image.png

            Fun Fact: I have used this color scheme for 6 years with minor fixes and adjustments though the years and made this home for me. I want to continue to use it for at least another 6+ years if possible. Anyways, let's weather this bug and we will come back stronger and better then before.

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            • idefix37I Online
              idefix37 Sailor Moderator @idefix37
              last edited by idefix37

              Referring to my previous post

              On my side, the Wind layer and the Temperature layer are stuck to default color scales. All other color scales are still customized.

              I got back my customized color scales by clicking on Save created color. My setting were still shown in the color setting window.

              EDIT
              As soon as I leave the website and come back to it, the color of these layers are back to default setting. That means the color setting is not saved.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff
                last edited by

                HI, we are sorry about this issue, we already investigate it and its potential cause. Hopefully the fix will be released as soon as possible.

                H 1 Reply Last reply Reply Quote 1
                • SutyS Offline
                  Suty Windy Staff @idefix37
                  last edited by

                  @idefix37 Could you please check the error console in that app, when your colors were not saved?

                  We tested the behavior of changing the colors, with clicking the Save button and it works. Without that button, it logically doesn't save the new change. Could you please test it once again?

                  idefix37I 2 Replies Last reply Reply Quote 0
                  • idefix37I Online
                    idefix37 Sailor Moderator @Suty
                    last edited by idefix37

                    @Suty
                    There is no error in the error console.

                    Do you mean this Save button ?

                    22A7848F-8FC6-436C-B0BA-B2F598DF625A.jpeg

                    Pressing this button changes the colors. But the change is replaced by default colors when leaving and opening again the app

                    1 Reply Last reply Reply Quote 1
                    • ErrorFNaFE Offline
                      ErrorFNaF
                      last edited by ErrorFNaF

                      Same here

                      I can't seem to remove or insert anything to the color scale

                      I cleared my cookies just recently and now I can't change anything

                      Pasting into the options doesn't seem to do aynthing, shouldn't the colors and the options sync with your account when you relog back in and reload the website?

                      1 Reply Last reply Reply Quote 0
                      • dodohjkD Offline
                        dodohjk | Premium
                        last edited by dodohjk

                        Yet another bug report

                        Cannot modify the colour scale via the windy.com website by pasting it in the text area. Does not let you write anything in there...

                        However, i can modify it if i change each line in the coloured box above the text area

                        8fc8e616-f2bd-42cb-8a4d-17251cdad7dc-image.png

                        looking forwards to the fix ;-)

                        Also if temperature of sea air and dewpoint could be different i would appreciate that

                        1 Reply Last reply Reply Quote 2
                        • idefix37I Online
                          idefix37 Sailor Moderator @Suty
                          last edited by idefix37

                          @Suty
                          I found how to get back my customized color maps (wind and rain)that were stuck on default setting since the new version as mention here.
                          I disabled the Graphic compatibility mode, but loose the precipitations on Clouds layer as a result.

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                          • H Offline
                            hangInThere @Suty | Premium
                            last edited by

                            @Suty Please revert back to the previous working version if these bugs cannot be fixed today.

                            Normal software development practice is to run regression to verify the new version does not break things before release. Since apparently this didn't happen here, now ending up involving your clients in your "externalized" regression test, the right thing to do is to retract this broken version to put a stop to the disruption to your clients until you have run thorough internal regression tests and cleaned it up.

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                            • G Offline
                              gio_i | Premium
                              last edited by

                              FYI
                              I cannot edit the color scale for thermals, neither with our without graphic compability mode.

                              regards Guido

                              1 Reply Last reply Reply Quote 0
                              • SutyS Offline
                                Suty Windy Staff
                                last edited by

                                All mentioned troubles with customization tool for colors should be solved in the fix that will be release today probably. Thank you for all your reports and patience.

                                M H 2 Replies Last reply Reply Quote 2
                                • M Offline
                                  marko.rogan @Suty | Premium
                                  last edited by

                                  @Suty When accessing via chrome it still will not load my customized and saved color palette. The apps do. It doesn't work for the wind and the rain, thunder layer only. I tried to import + save several time just now. The palette is in there, it just doesn't load unless I import it again.

                                  idefix37I 1 Reply Last reply Reply Quote 0
                                  • idefix37I Online
                                    idefix37 Sailor Moderator @marko.rogan
                                    last edited by

                                    @marko-rogan
                                    I had the same problem with Wind and Temperature. Now it's partially solved. I open Windy with the Wind layer, but I get the default color palette. I then have to switch to another layer and back to Wind to get my custom colors.

                                    M 1 Reply Last reply Reply Quote 1
                                    • M Offline
                                      marko.rogan @idefix37 | Premium
                                      last edited by

                                      @idefix37 It doesn't help me. I tried what you said and when switching back to wind it still on the default color palette. It's only if I go into the customize colors, pick wind, click the import/export button, and confirm the palette with import below it loads the already saved palette. So the numbers are in there they just don't load. I tried again just now.

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                                      • H Offline
                                        hangInThere @Suty | Premium
                                        last edited by

                                        @Suty The fix is very unstable. After importing custom color list, it works well for a while, and out of a blue reverts to yet another custom color list, and later reverts to default color list and stays this way forever.

                                        SutyS 1 Reply Last reply Reply Quote 0
                                        • SutyS Offline
                                          Suty Windy Staff @hangInThere
                                          last edited by

                                          @hangInThere Hi, we are planning to release the new update of our app today, it should help.

                                          idefix37I 1 Reply Last reply Reply Quote 0
                                          • idefix37I Online
                                            idefix37 Sailor Moderator @Suty
                                            last edited by

                                            @Suty
                                            This issue with color scale appeared with the last version of the website, not the mobile app if you refer to it.

                                            SutyS 1 Reply Last reply Reply Quote 1
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