Check subscription payment data

Yirgach

I received an email saying my subscription would renew on 4/1/2025 and shoud check to make sure the payment method was correct. I've looked all the site and can not find out how to do that.
Thanks for any information.

boohooey

@Yirgach GOOD MORNING
I HAVE BEEN TRYING ALSO, I HAVE FOUND IT. IN YOUR EMAIL THERE IS A "RENEW SUBSCRIPTION" HIGHLIGHTED, CLICK ON THAT.

Eduardo0713

I just renewed yesterday my windy premium suscription, but still windy is not recognizing me as a premium user.

Payment info is shown below:

What should I do???

Gracias
Compraste una suscripción de Begamob Global Limited en Google Play. Tu suscripción se renovará de forma automática el 1 mar 2026, a menos que la canceles antes de esa fecha. Puedes cancelarla cuando quieras. Administra tus suscripciones

Número de pedido: GPA.3327-9118-8391-35192
Fecha del pedido: 1 mar 2025 7:56:49 a.m. CST
Tu cuenta: edgolusi@gmail.com
Artículo Precio
Free trial 7 days (Office App - DOCX, PDF, XLSX) $28.99/año
Suscripción con renovación automática
Impuesto: $0.00
Total: $28.99/año

Suty

Hello @Eduardo0713, I can see that your account does not have Premium access.
You will need to restore your purchase by following the steps below:

Open the Windy.com app and log in with your account
Open the subscription offer and click on “restore purchases.”

This action should assign the Premium to your account, and you can use it across your devices.
Let me know if you need further assistance.

Eduardo0713

Hi I just followed your indications but still cant get the windy premium that was purchased.!
Check what it shows after procedure has been executed:

1000022689.jpg

Remain ready for your solution suggestion.

idefix37

@Eduardo0713
The Premium label next to your username indicates that you are already a Premium user.
So you should get the 1h setting in the detailed forecast or 15-day forecast. Right?