Notifications not working.
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Hi, new premium user and I have not been able to get notifications to work. Have setup notifications in app but nothing is sent. Using iPhone 13 with IOS 18.3. Your support would be appreciated. Thanks.
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@Jens-Hetzel Hello Jens, can you please provide how you have set your alerts? Screenshots would be perfect to investigate your issue.
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@Suty thanks
Hopefully this is what you need.
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@Jens-Hetzel Hi, when you set all conditions, like you did, all of them must be met at once to send the alert. So you set basically 4 various conditions to be met at least for 6 hours, and that is pretty rare.
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@Jens-Hetzel
If you want to set several alerts for different parameters at same location you need to set new independent alerts.
In your list of Favorites, click on Create alert
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@idefix37 thank you for your info, very helpful. Struggling to get my head around how to set parameters for a notification. ie: temp range if set at 10-20 will I get a notification if temp is going to be below or above the set parameters for temp. Would it be possible to send a screenshot of an example. TIA
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@Jens-Hetzel
If you set a temperature range 10-20, you’ll get notifications when temperature are predicted to be between 10°and 20°
I would set an alert for low temp i.e below 10° and another one above 20°.Set an alert for Low temp (temp below 10°)
Then set an alert for High temp (temp above 20°).
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@idefix37 excellent thank you. Now that makes sense. Separate notification setups. Thank again. Cheers
