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    Deleted half my faves/alerts

    Scheduled Pinned Locked Moved Your Feedback and Suggestions
    6 Posts 2 Posters 705 Views 1 Watching
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    • xylophilistX Offline
      xylophilist | Premium
      last edited by

      My payment method expired and so the subscription lapsed for a day. Now I've renewed the subscription, Windy has deleted most of my saved favourites/alerts. Where are they and when are they going to be restored?
      IMG_8526.PNG IMG_8525.PNG )

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @xylophilist
        last edited by

        @xylophilist Hi, do you miss your favorites in the list of favs as well? Or only on the map?

        xylophilistX 1 Reply Last reply Reply Quote 0
        • xylophilistX Offline
          xylophilist @Suty | Premium
          last edited by

          @Suty Both :(

          The iOS app held onto them a bit longer than the desktop but eventually both settled on not displaying many places.

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS Offline
            Suty Windy Staff @xylophilist
            last edited by

            @xylophilist Okay and if add them again, do they stay there?

            xylophilistX 1 Reply Last reply Reply Quote 0
            • xylophilistX Offline
              xylophilist @Suty | Premium
              last edited by

              @Suty Well, if I add a new favourite on the desktop, it certainly appears on the mobile as well.

              Also I notice it keeps defaulting to a 3hr view when previously it was 1hr by default.

              And the iphone app has a horrible habit of displaying solid black background - this is not new since the subscription business.

              I'm really not happy with this kind of behaviour.

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @xylophilist
                last edited by

                @xylophilist We will take a look at these issues. Thank you for the summary.

                1 Reply Last reply Reply Quote 0
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