<![CDATA[Premium account not activating]]>I have recently purchased the premium version of windy but it does not seem to show up when I log on still displaying the basic format.

]]>https://community.windy.com/topic/39043/premium-account-not-activatingRSS for NodeTue, 12 May 2026 00:51:56 GMTTue, 11 Mar 2025 00:18:47 GMT60<![CDATA[Reply to Premium account not activating on Mon, 27 Oct 2025 08:40:11 GMT]]>Hello, I ordered a premium subscription for Windy. The order went through and was confirmed, but I don't see any updates in the Windy window (PC or mobile).
When I click on Premium again, I'm asked to log in again.
After that, I see an empty green banner that turns orange, and nothing else happens. The map stays the same.
What should I do?

]]>https://community.windy.com/post/220421https://community.windy.com/post/220421Mon, 27 Oct 2025 08:40:11 GMT<![CDATA[Reply to Premium account not activating on Fri, 21 Mar 2025 10:16:59 GMT]]>@skeenan629 HI, we offer only 1 hour of radar forecast in free and Premium as well. Premium offers archival images of radar data one year back.

]]>https://community.windy.com/post/209067https://community.windy.com/post/209067Fri, 21 Mar 2025 10:16:59 GMT<![CDATA[Reply to Premium account not activating on Fri, 21 Mar 2025 02:57:26 GMT]]>@BenEames I think mine is doing the same. I bought it under the impression I could view numerous hours ahead on the radar but I can only see an hour? Which is exactly what I got with the free version so I’m not too thrilled about this.

]]>https://community.windy.com/post/209053https://community.windy.com/post/209053Fri, 21 Mar 2025 02:57:26 GMT<![CDATA[Reply to Premium account not activating on Mon, 17 Mar 2025 08:30:08 GMT]]>@BenEames Hello, I see that your Premium is active and assigned to your account. Do you still need any help?

]]>https://community.windy.com/post/208849https://community.windy.com/post/208849Mon, 17 Mar 2025 08:30:08 GMT<![CDATA[Reply to Premium account not activating on Sat, 15 Mar 2025 22:36:52 GMT]]>@Suty Hello I purchased on an apple device

]]>https://community.windy.com/post/208810https://community.windy.com/post/208810Sat, 15 Mar 2025 22:36:52 GMT<![CDATA[Reply to Premium account not activating on Wed, 12 Mar 2025 18:00:19 GMT]]>@Suty working now, had to activate via desktop, but has auto updated on the app, thanks!

]]>https://community.windy.com/post/208628https://community.windy.com/post/208628Wed, 12 Mar 2025 18:00:19 GMT<![CDATA[Reply to Premium account not activating on Wed, 12 Mar 2025 07:28:18 GMT]]>@Ben-451fc41e-0e8a-47d8-a445-d82583e8a530 Hi, did you try to handle these steps on the desktop as well?

  1. Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
  2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
  3. Click on 'Restore purchases'.
  4. On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
]]>https://community.windy.com/post/208588https://community.windy.com/post/208588Wed, 12 Mar 2025 07:28:18 GMT<![CDATA[Reply to Premium account not activating on Tue, 11 Mar 2025 19:50:44 GMT]]>@idefix37 yes it just shows the following error message: We didn't find any purchases to restore. All purchases are linked to your Google account. Make sure you are trying to restore your purchases on a device with the same Google account you purchased your subscription with.

]]>https://community.windy.com/post/208574https://community.windy.com/post/208574Tue, 11 Mar 2025 19:50:44 GMT<![CDATA[Reply to Premium account not activating on Tue, 11 Mar 2025 18:00:15 GMT]]>@Ben-451fc41e-0e8a-47d8-a445-d82583e8a530
Have you “restored purchases” after your payment ?
See a related thread:
https://community.windy.com/topic/39003/premium-pagado-y-no-instalado/2?_=1741715574511

]]>https://community.windy.com/post/208572https://community.windy.com/post/208572Tue, 11 Mar 2025 18:00:15 GMT<![CDATA[Reply to Premium account not activating on Tue, 11 Mar 2025 15:39:54 GMT]]>@Suty Hi I'm having the same issue, paid on desktop with my Google account email (providiastudiouk@gmail.co.uk) via PayPal and on my mobile logged in via Google it does not activate.

Many thanks,

Ben

]]>https://community.windy.com/post/208571https://community.windy.com/post/208571Tue, 11 Mar 2025 15:39:54 GMT<![CDATA[Reply to Premium account not activating on Tue, 11 Mar 2025 11:22:15 GMT]]>@BenEames Hi, may I ask what device did you use to purchase the Premium? Desktop, Android or iOS mobile device?

]]>https://community.windy.com/post/208561https://community.windy.com/post/208561Tue, 11 Mar 2025 11:22:15 GMT