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    Satellite outage over the North and South America

    Scheduled Pinned Locked Moved Solved System Status
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    • G Offline
      ginoar @Suty | Premium
      last edited by

      @Suty Hello, yes since yestarday, there is no image in satellite views (clouds, etc). Hope fix it quickly. Regards from Peru.
      Gino. Premiun Suscriptor

      1 Reply Last reply Reply Quote 0
      • theaudimanT Offline
        theaudiman | Premium
        last edited by

        This is the second time in the last couple of months this has happened on Windy. If I remember correctly last time it was several days before the service returned to normal.

        It's not a satellite problem because services such as Weather & Radar still have images as does Meteored.

        Brian

        H 1 Reply Last reply Reply Quote 0
        • H Offline
          hedrums @theaudiman | Premium
          last edited by

          @theaudiman I am kind of curious why this keeps happening. Seems... fragile.

          1 Reply Last reply Reply Quote 1
          • Roland TeagueR Offline
            Roland Teague
            last edited by

            I don't think Windy should be relying on getting any data from the US Fed Govt at this point. The current administration is not interested in sharing data. As the saying goes, "nothing to see here, move along". I would suggest finding another source for the imaging data. It's truly a said moment for science.

            BigfootbuiltB 1 Reply Last reply Reply Quote 3
            • Flávio BettinelliF Offline
              Flávio Bettinelli | Premium
              last edited by

              This is a very important resource, especially for those who live in regions with a high rate of weather events, such as Santa Catarina, a state in the South of Brazil. At the moment, we have some alerts in effect and the satellite images help a lot to understand, beyond the radar, whether the situation is improving or not.

              I hope they find the cause, good work to everyone and thanks for the APP.

              Note: Fan and premium subscriber :)

              Erandi TI SilvaE 1 Reply Last reply Reply Quote 1
              • Jacques BeaupreJ Offline
                Jacques Beaupre @Suty | Premium
                last edited by

                @Suty Not just the recent outage. Sat. data has been sporadic the past week or more.

                1 Reply Last reply Reply Quote 0
                • idefix37I idefix37 referenced this topic on
                • 5028935 Offline
                  502893 @Suty | Premium
                  last edited by

                  @Suty I agree, same issue.

                  1 Reply Last reply Reply Quote 0
                  • dwags116D Offline
                    dwags116
                    last edited by

                    Resolved earlier but looks like its back out. No satellite data appearing under any bands

                    CaefixC 1 Reply Last reply Reply Quote 0
                    • CaefixC Offline
                      Caefix @dwags116 | Premium
                      last edited by

                      @dwags116 For a while one frame was available for some minutes like a screenshot, never got updated until it disappeared again.

                      1 Reply Last reply Reply Quote 1
                      • BigfootbuiltB Offline
                        Bigfootbuilt @Roland Teague | Premium
                        last edited by

                        @Roland-Teague There's no evidence whatsoever the administration doesn't want to share weather data. It appears to be a technical issue, not an administrative one.

                        Heitor TozziH Roland TeagueR 2 Replies Last reply Reply Quote 2
                        • Heitor TozziH Offline
                          Heitor Tozzi @Bigfootbuilt | Premium
                          last edited by

                          @Bigfootbuilt is the strike of NOAA and NASA

                          HAT

                          1 Reply Last reply Reply Quote 1
                          • J Offline
                            JohnnyRH | Premium
                            last edited by

                            The information seems to be available. So not sure why not in Windy

                            https://www.star.nesdis.noaa.gov/GOES/index.php

                            1 Reply Last reply Reply Quote 2
                            • D Offline
                              Dutton | Premium
                              last edited by

                              Thank you

                              Important for our work

                              :)

                              1 Reply Last reply Reply Quote 0
                              • C Offline
                                coding
                                last edited by

                                There is a major storm starting tomorrow going into the weekend over North America, would be good to get this footage back. I know you are working hard on it. Probably some failed hadoop job.

                                theaudimanT 1 Reply Last reply Reply Quote 0
                                • idefix37I idefix37 referenced this topic on
                                • idefix37I idefix37 referenced this topic on
                                • SutyS Offline
                                  Suty Windy Staff
                                  last edited by

                                  Hello everyone, unfortunately we are not getting data from our source and we are working on other potential solutions and investigating the issue further. We are aware that there are other sources, but at the moment, our infrastructure is not set to handle these.

                                  We appreciate your patience, this issue has the highest priority on our end.

                                  1 Reply Last reply Reply Quote 7
                                  • Erandi TI SilvaE Offline
                                    Erandi TI Silva @Flávio Bettinelli
                                    last edited by

                                    @Flávio-Bettinelli said in Satellite outage over the North and South America:

                                    This is a very important resource, especially for those who live in regions with a high rate of weather events, such as Santa Catarina, a state in the South of Brazil. At the moment, we have some alerts in effect and the satellite images help a lot to understand, beyond the radar, whether the situation is improving or not.

                                    I hope they find the cause, good work to everyone and thanks for the APP.

                                    Note: Fan and premium subscriber :)

                                    Aqui né Ceará estamos sem dado do satélite.

                                    marcelopatoM 1 Reply Last reply Reply Quote 3
                                    • flavioinjF Offline
                                      flavioinj
                                      last edited by

                                      Estamos sem dados de satélite no Brasil inteiro.

                                      SutyS 1 Reply Last reply Reply Quote 8
                                      • SutyS Offline
                                        Suty Windy Staff @flavioinj
                                        last edited by

                                        @flavioinj @Erandi-TI-Silva Did you see my post in this thread?

                                        flavioinjF 1 Reply Last reply Reply Quote 1
                                        • P Offline
                                          PPetrovch @Suty | Premium
                                          last edited by

                                          @Suty
                                          Still have no satellite images.

                                          SutyS 1 Reply Last reply Reply Quote 2
                                          • SutyS Offline
                                            Suty Windy Staff @PPetrovch
                                            last edited by

                                            @PPetrovch Can you please check that once again? It should be already okay.

                                            1 Reply Last reply Reply Quote 1
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