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    Favorites Not Saving

    Scheduled Pinned Locked Moved General Discussion
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    • T Offline
      thebullfrog @Suty
      last edited by

      @Suty where do I access account info

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      • SutyS Online
        Suty Windy Staff @thebullfrog
        last edited by

        @thebullfrog Hi, click on your profile icon and then on My Profile:

        9be8f1c1-ad9f-4e09-8703-abfe5e621bf1-Snímek obrazovky 2025-03-17 v 8.56.50.png Snímek obrazovky 2025-03-17 v 8.56.50

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        • T Offline
          thebullfrog @Suty
          last edited by

          @Suty

          Screenshot 2025-03-17 082444.jpg

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          • T Offline
            thebullfrog @Suty
            last edited by

            @Suty

            Only 3 favorites showing on favorite list (also, only 3 hearts on actual map) at any given time.

            However, if I click on an area that I saved as a favorite (even though it is NOT showing on my favorite list or hearted on the map), the window that pops up and asks me if I would like to save as a favorite, already indicates that it IS a favorite and would I like to remove it from my favorites list even though it is not on my favorites list.

            VERY CONFUSING AND FRUSTRATING.

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            • T Offline
              thebullfrog @Suty
              last edited by

              @Suty
              inidcates fav.PNG no heart 2.PNG No Heart.PNG

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                Suty Windy Staff @thebullfrog
                last edited by

                @thebullfrog Hi, thank you for all screenshots and info about the issue. Could you please check the situation in the private tab of the browser? Please login to Windy there as well and try to add more favorites.

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                  thebullfrog @Suty
                  last edited by

                  @Suty

                  No go. Tried it in private tab in Google Chrome, and then in standard and private viewing in Firefox.

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                    Suty Windy Staff @thebullfrog
                    last edited by

                    @thebullfrog Okay, can we access your account and see what exactly happens there? I will reset the password then. Please let me know.

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                      thebullfrog @Suty
                      last edited by

                      @Suty Yes, please. Do what you have to do. Thank you !

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                      • SutyS Online
                        Suty Windy Staff @thebullfrog
                        last edited by Suty

                        @thebullfrog Okay, I accessed your account and as you can see I added some favorites without any problem. To be honest right now, I don't see any issue there.

                        You can find the new temporary password in the private chat here.

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                          thebullfrog @Suty
                          last edited by

                          @Suty Ok, that was strange, but it does seem to be working now. So even though you didn't do anything, you did. So thank you for that, whatever it was. Have a good one!

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