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    Favorites...no longer able to add

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    • Net911scotN
      Net911scot | Premium
      last edited by

      In the last couple of days, my alerts and favorites are not acting like normal. I did see the "migrate" guidance, and I decided to start over. But in the process, I also followed the instructions for adding favorites by clicking on any part of the map...all that looks normal, but the ability to create the favorite for the clicked position is no longer accessible.

      SutyS Net911scotN 2 Replies Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Net911scot
        last edited by

        @Net911scot can you please ellaborate on this issue? What device do you use?

        Net911scotN 1 Reply Last reply Reply Quote 0
        • Net911scotN
          Net911scot @Suty | Premium
          last edited by

          @Suty Previously, my favorites would show up with flags/icons on the when when I logged in, they no longer do.

          There is the easiest way to explain the issue. It goes from there...

          In the below pic, I previously had 2...well...at this point I am not clear if I call them "alerts" or "favorites", but I had 2 things there that would appear each and every time I logged in.

          f0a0ff4c-2505-4472-b733-1e74095a4c92-image.png

          idefix37I SutyS 2 Replies Last reply Reply Quote 0
          • idefix37I
            idefix37 Sailor Moderator @Net911scot
            last edited by

            @Net911scot
            Your did not answer the question: what device do you use?

            1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @Net911scot
              last edited by

              @Net911scot Do you mean these below?
              986d1d0b-d3d3-4daf-9511-22d9e3f91cf9-image.png

              1 Reply Last reply Reply Quote 0
              • Net911scotN
                Net911scot @Net911scot | Premium
                last edited by

                c63bb71d-e151-4b4e-aa10-4c767e2bde1a-image.png

                133fa0c9-a584-4cd9-9d43-f3c018b3cf96-image.png

                a0310ce6-23e4-49e7-8621-253d76aaad52-image.png

                Today I methodically walked the steps...and was able to find a forecast and add a favorite. And from there I can create an alert.

                a78c8df4-f788-4b05-ab2e-70f6f9745b3b-image.png

                8e603ad1-c33a-492d-90d7-9d6f31b6589f-image.png

                But if I follow the instructions show in the menu...

                313e8a00-ab58-44a5-9c1c-f6362f9c1f08-image.png

                I clicked on the map near the search bar for this example...

                3241a798-4767-4f37-ac6d-d3777bf15ecd-image.png

                There does not appear the "...to the right of the search input..." as shown in the menu instructions.

                If I go ahead and click the arrow on the pin, to see the detailed forecast, I do get the ability to add a favorite.

                3345de2e-fbad-4ec6-9f22-e36f458e221c-image.png

                Now...I went ahead and set an alert for the area I am interested in...

                c8c4fa12-c01d-4ed1-8994-7d73fc6526cd-image.png

                There is no indicator on the map showing an alert is set for this location. Even with "My Favorties" clicked in the bar below...

                e114f4e9-5233-4b6c-bab7-17ab1dac255c-image.png

                If I edit the alert, it shows the location on the map, with the icon as if it were a favorite.

                f0427a0d-96be-4a52-bbc6-1844a31a3708-image.png

                216c82d3-11da-4415-a5d0-6b7a6bdae593-image.png

                Net911scotN 1 Reply Last reply Reply Quote 0
                • Net911scotN
                  Net911scot @Net911scot | Premium
                  last edited by

                  I know my explanation was lengthy, but the point is prior to whatever changes occurred in the past couple of weeks, when I logged on, there were markers (dots, not hearts like a favorite) visible where I had set alerts. I clicked those markers and the forecast appeared.

                  My first question was why the markers were no longer visible, but when I reviewed my alerts, I saw the notice that they were being migrated. Now that I have set both favorites and alerts, I only see the favorites icon when I have selected to make them visible.

                  May not be a bug, but definitely is a change from the way it previously was visualized with no action on my part to select something I had previously set as an alert.

                  1 Reply Last reply Reply Quote 0
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