Windy Community
    • Unread
    • Categories
    • Groups
    • Go to windy.com
    • Register
    • Login

    Cannot renew subscription

    Your Feedback and Suggestions
    4
    7
    179
    Loading More Posts
    • Oldest to Newest
    • Newest to Oldest
    • Most Votes
    Reply
    • Reply as topic
    Log in to reply
    This topic has been deleted. Only users with topic management privileges can see it.
    • efoxnerE
      efoxner | Premium
      last edited by efoxner

      I had cancelled my Google Play store subscriptions when I thought I might be switching to iPhone. That didn't happen so I went in and reactivated them ("uncancelled? LOL) but I do not have that option with Windy. I still have a number of weeks left on my subscription before it expires.

      Regardless of whether I start in the Play store or the Windy app there is not a button to reactivated my Windy subscription.

      I tried updating my payment method to see if that changed the outcome but that is not an option for an inactive subscription.

      Please advise...
      Thanks!

      SutyS GarryBatchelorG 2 Replies Last reply Reply Quote 0
      • SutyS
        Suty Administrator @efoxner
        last edited by Suty

        @efoxner Hi, so you reactivated the Premium subscription of Windy.com on your Google Play, right?

        efoxnerE 1 Reply Last reply Reply Quote 0
        • efoxnerE
          efoxner @Suty | Premium
          last edited by

          @Suty no - I want to but I am not provided the option to resubscribe/"uncanceled" it. I was able to click on "resubscribe" for 4 other apps; only with Windy do I not have the option to "Resubscribe" / the link does not appear

          SutyS 1 Reply Last reply Reply Quote 0
          • SutyS
            Suty Administrator @efoxner
            last edited by

            @efoxner Okay then it is necessary to wait for the auto-cancellation and then purchase a new one. I will try to get further info why it's not offered there.

            efoxnerE 1 Reply Last reply Reply Quote 0
            • efoxnerE
              efoxner @Suty | Premium
              last edited by

              @Suty ok thanks!

              1 Reply Last reply Reply Quote 0
              • GarryBatchelorG
                GarryBatchelor @efoxner | Premium
                last edited by

                Greetings from King Island Tasmania.
                I to upgraded to Premium via Google and have not yet been given access to Premium.
                Do "they" Windy, email us with access details?
                Just wondering. Cheers!

                GB

                idefix37I 1 Reply Last reply Reply Quote 0
                • idefix37I
                  idefix37 Sailor Moderator @GarryBatchelor
                  last edited by idefix37

                  @GarryBatchelor
                  Did you activate the Premium service by restoring the purchase ?
                  See useful tips to do it
                  https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?sort=oldest_to_newest

                  1 Reply Last reply Reply Quote 1
                  • First post
                    Last post
                  Windyty, S.E. - all rights reserved. Powered by excellent NodeBB
                  NodeBB & contributors, OSM & contributors, HERE maps
                  Terms of Use     Privacy Policy