problems with location determination
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No, it doesn't help, we hold the home button on top, the green line lights up, determining the location, but after a while the red line. And through the settings, if you press the button for determining the location, the same thing happens and the error FAILED TO DETERMINE YOUR LOCATION.MAKE SURE WINDY.COM HAS PERMISSION TO ACCESS YOUR LOCATION.
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@Galina-R Okay, what device do you use? Does Windy have permission to use the location data from that device?
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Now I use Huawei phone, but I had the same error on IPhone. In the application settings on the phone, everything is enabled ALLOW USE ALWAYS ABOUT LOCATION.
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@Suty What's wrong with my problem?
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@Suty when will you solve my problem??? Why don't you answer!?
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@Galina-R I am sorry about the delay with my response. Do you use any VPN tool, if not, could you please try to reinstall the app completely and try it once again? Do you have turned GPS on on these devices?
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@Suty VPN not in use. GPS is on. Reinstalling the app didn't help
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@Galina-R Okay, can you please try to check the situation in the browser, not the app, of the device?
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@Suty In the browser everything works fine. But in the application there is no error either.
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@Suty How to solve the problem? There is clearly something wrong with the app
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S Suty moved this topic from Windy Premium on
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@Galina-R For now, we are still not able to replicate the issue. Can you please check the error console at the bottom of the menu after that error message?
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@Suty Yes, I checked. The error remains.
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@Suty I tried to figure it out and changed the local location definition to IP in the application settings. The location began to be determined, but every now and then errors also pop up in red. Please try to figure out my problem, why does GPS not determine the location at all, and IP every other time???
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@Galina-R Okay, you mean the red bar at the top of the page. But can you check the error console in the menu of our app?
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@Suty how to do it?
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@Galina-R
Just click
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@idefix37 I opened it and what should be there?
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@Galina-R Do you see any errors there or empty field?
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@Suty the app ]
👍🏻 Sweet, no errors reported
About this version
Target: mobile.html
Version: 45.0.6
Built: 2025-03-27, 10:29
Started: 2025-04-09T08:43:10.484Z (0m)
Your browser: Mozilla/5.0 (Linux; Android 12; ICL-LX9 Build/HUAWEIICL-L29; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/114.0.5735.196 Mobile Safari/537.36
WebGL particles: notHow to report an issue
More info we will have, faster the time we can fix the error
Try different browsers, disable browser extensions, upgrade to the latest version of browser
Windy runs best on Safari, Chrome or Firefox (latest version)
Investigate the bug in detail
Make screenshot of broken Windy application if aplicable (resize image to make file smaller please)
Report issue here, into this forum together with copy of errors above and screenshot -
@Suty But it still gives an error and doesn't determine the location
