problems with location determination

idefix37

Galina R.

@idefix37 I opened it and what should be there?

Suty

@Galina-R Do you see any errors there or empty field?

Galina R.

@Suty the app ]
👍🏻 Sweet, no errors reported
About this version
Target: mobile.html
Version: 45.0.6
Built: 2025-03-27, 10:29
Started: 2025-04-09T08:43:10.484Z (0m)
Your browser: Mozilla/5.0 (Linux; Android 12; ICL-LX9 Build/HUAWEIICL-L29; wv) AppleWebKit/537.36 (KHTML, like Gecko) Version/4.0 Chrome/114.0.5735.196 Mobile Safari/537.36
WebGL particles: not

How to report an issue
More info we will have, faster the time we can fix the error
Try different browsers, disable browser extensions, upgrade to the latest version of browser
Windy runs best on Safari, Chrome or Firefox (latest version)
Investigate the bug in detail
Make screenshot of broken Windy application if aplicable (resize image to make file smaller please)
Report issue here, into this forum together with copy of errors above and screenshot

Galina R.

@Suty But it still gives an error and doesn't determine the location

Suty

@Galina-R Please wait for an upcoming update of our app, it should be out in a few days.

Galina R.

@Suty Got it. Thank you, I'll wait.

Galina R.

@Suty Hello. Tell me, have you figured out the reason for the problem with location detection? When can we expect a program update?

Suty

@Galina-R The update of the app will be this week. Thank you for your patience.

Galina R.

@Suty Did you understand what the problem is? Will updating help?

Suty

@Galina-R Unfortunately, I can't promise this now.

Galina R.

@Suty Hello. What about the solution to my problem? The update still hasn't come out!

Galina R.

@Suty What's up with the update?

Suty

@Galina-R It should be out in a few days, unfortunately, Huawei devices are a bit delayed in comparison to standard Android devices with Google Play.

Galina R.

@Suty You said that time in a few days, but it never happened.

Galina R.

@Suty The update is out! My problem is solved, thank you very much