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    I subscribed to Premium, and it’s not working.

    Windy Premium
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    • HrachnaH
      Hrachna | Premium
      last edited by

      Re: [Customer Support](/topic/13702/Hi, I subscribed to Windy Premium, but it's not working. It still shows that I need to pay for Premium, even though the amount has already been deducted from my bank account.

      idefix37I 1 Reply Last reply Reply Quote 0
      • idefix37I
        idefix37 Sailor Moderator @Hrachna
        last edited by

        @Hrachna
        After payement did you “restore purchase “ ?
        See what I mean
        https://community.windy.com/topic/11832/what-to-do-if-you-can-t-access-your-windy-premium-features?sort=oldest_to_newest

        1 Reply Last reply Reply Quote 0
        • Tusya 2T
          Tusya 2 | Premium
          last edited by

          Hi,
          I’m just bought Windy Premium – I received the confirmation email and I’m signed in with the same email I used for the purchase.
          However, my account still shows the free version, and I can’t find any way to contact an admin directly.

          I’ve already tried refreshing and logging out/in again, but Premium features are still locked.

          Can someone please help me or tell me what to do next?

          Thanks in advance

          1 Reply Last reply Reply Quote 0
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