<![CDATA[issue with subscription]]>Re: Information about user profile

Hi everyone,
I’m new here and just bought Windy Premium – I received the confirmation email and I’m signed in with the same email I used for the purchase.
However, my account still shows the free version, and I can’t find any way to contact an admin directly.

I’ve already tried refreshing and logging out/in again, but Premium features are still locked.

Can someone please help me or tell me what to do next?

Thanks in advance

]]>https://community.windy.com/topic/39387/issue-with-subscriptionRSS for NodeFri, 17 Jul 2026 02:30:49 GMTSat, 05 Apr 2025 20:55:04 GMT60<![CDATA[Reply to issue with subscription on Tue, 08 Apr 2025 09:31:11 GMT]]>@tanissuu Paddle is our official service for payments and general subscription management, so this behavior is correct.

]]>https://community.windy.com/post/209940https://community.windy.com/post/209940Tue, 08 Apr 2025 09:31:11 GMT<![CDATA[Reply to issue with subscription on Mon, 07 Apr 2025 13:52:42 GMT]]>Hello,
I have the same problem like you. I have updated the yearly subscription at Windy.com and when I made the payment, it was taken by another site called Paddle.com. The problem is that

]]>https://community.windy.com/post/209897https://community.windy.com/post/209897Mon, 07 Apr 2025 13:52:42 GMT<![CDATA[Reply to issue with subscription on Mon, 07 Apr 2025 11:51:58 GMT]]>@Tusya-2 Hi, does your issue still persist? I see the Premium badge next to your username.

]]>https://community.windy.com/post/209882https://community.windy.com/post/209882Mon, 07 Apr 2025 11:51:58 GMT