Changing credit card
-
Hi,
I'm trying to find the option to change my credit card for the subscription renewal.
I typed my email into the FastSpring page and never received an email.
Please let me know how to fix this issue!Thank you,
-
@sakissalonika Hi, you used the different email for the purchase process: athanasio*******iathanasiou@enel.com
-
@Suty said in Changing credit card:
@sakissalonika Hi, you used the different email for the purchase process: athanasio*******iathanasiou@enel.com
Ok, and how can I replace the email address? I do not have access anymore because it was a business email account.
-
@sakissalonika I see that the Premium is now renewed and active until April 2026, so I cancel the auto-renewal and then you can purchase a new Premium with the new email. Is that okay for you?
-
@Suty Perfect! Thank you very much for the support!
