Changing credit card
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Hi,
I'm trying to find the option to change my credit card for the subscription renewal.
I typed my email into the FastSpring page and never received an email.
Please let me know how to fix this issue!Thank you,
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@sakissalonika Hi, you used the different email for the purchase process: athanasio*******iathanasiou@enel.com
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@Suty said in Changing credit card:
@sakissalonika Hi, you used the different email for the purchase process: athanasio*******iathanasiou@enel.com
Ok, and how can I replace the email address? I do not have access anymore because it was a business email account.
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@sakissalonika I see that the Premium is now renewed and active until April 2026, so I cancel the auto-renewal and then you can purchase a new Premium with the new email. Is that okay for you?
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@Suty Perfect! Thank you very much for the support!
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Hi,
I am trying to change my credit card and I write my email om FastSpring Account Manager, but I don't receive any mail to complete the changes I want.
Is there any solution?Thank you!
