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    Missing Update of GFS on map API

    Scheduled Pinned Locked Moved Windy API v4
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    • B Offline
      b.rochut | Premium
      last edited by

      Hello,

      We noticed that GFS is not updated on the professional map API today.
      It is updated on normal windy website and the point forecast API seems to be correctly updated, but not on the map API.
      Do you have any idea when it will be fixed ?

      Regards,
      Capture d’écran 2025-04-07 à 17.36.29.png

      SutyS 1 Reply Last reply Reply Quote 1
      • SutyS Offline
        Suty Windy Staff @b.rochut
        last edited by

        @b-rochut Hello there, does this issue with not updating still persist?

        B 2 Replies Last reply Reply Quote 0
        • B Offline
          b.rochut @Suty | Premium
          last edited by

          @Suty Everything is updated this morning. I keep you informed if there is another problem.
          Regards,
          Basile

          1 Reply Last reply Reply Quote 1
          • B Offline
            b.rochut @Suty | Premium
            last edited by

            Hi @Suty,

            We have the problem again today with GFS and Arome for example
            AROME was updated 2h38m ago on WIndy.com and 10h ago on the API.
            GFS was updated 1h52min ago on Windy.com and 8h ago on the API.

            Can you help us with this issue ? We are using a professional API key for map API.

            Regards,

            B 1 Reply Last reply Reply Quote 0
            • B Offline
              b.rochut @b.rochut | Premium
              last edited by

              @b-rochut said in Missing Update of GFS on map API:

              Hi @Suty,

              We have the problem again today with GFS and Arome for example
              AROME was updated 2h38m ago on WIndy.com and 10h ago on the API.
              GFS was updated 1h52min ago on Windy.com and 8h ago on the API.

              Can you help us with this issue ? We are using a professional API key for map API.

              Regards,

              Sorry to insist @Suty but we still have the situation today.
              It seems we only have the 00z and 12z models updated on the professional map API is it right ?

              Moreover it seems that the updates are coming/planned more than one hour after the windy.com website like on this new example with iconEU.
              Capture d’écran 2025-04-18 à 17.26.09.png Capture d’écran 2025-04-18 à 17.26.18.png
              Can you confirm it's the expected behaviour with professional map API ?

              Best regards,

              SutyS 1 Reply Last reply Reply Quote 0
              • SutyS Offline
                Suty Windy Staff @b.rochut
                last edited by

                @b-rochut HI, I will get further info from colleagues to get further info about this and let you know. Thank you for your patience.

                B 1 Reply Last reply Reply Quote 1
                • B Offline
                  b.rochut @Suty | Premium
                  last edited by

                  Hi @Suty,

                  Have you been able to find out how often the professional map API is updated?
                  How can we get the latest models?

                  Best regards,
                  Basile

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS Offline
                    Suty Windy Staff @b.rochut
                    last edited by

                    @b-rochut I am sorry about the delay. We update our API twice a day, as the free version.

                    B 1 Reply Last reply Reply Quote 0
                    • B Offline
                      b.rochut @Suty | Premium
                      last edited by

                      @Suty Many thanks

                      Is there a way to get it updated more often ? Like paying extra fees or talking with your sales team ?

                      Regards,

                      SutyS 1 Reply Last reply Reply Quote 0
                      • SutyS Offline
                        Suty Windy Staff @b.rochut
                        last edited by

                        @b-rochut Unfortunately, there is no plan for change in this.

                        1 Reply Last reply Reply Quote 1
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