Request for Contact Email – Windy Premium Invoice Issuance
-
Dear Windy Team,
I am trying to proceed with the payment for a Windy Premium subscription and would like to request an official invoice.
However, I was unable to find the appropriate email address to contact for billing or invoice-related matters.Could you kindly provide the contact email of the person or team in charge of issuing invoices for Windy Premium?
Thank you very much for your assistance.
Best regards,
SH Cho | Eastar Jet -
I idefix37 marked this topic as a regular topic
-
@ESROCC HI, we use third-party providers for the whole purchase process (Paddle, Google Play and AppStore) and they provide the invoice immediately after the purchase.
-
Dear @Suty and Team Windy,
I hope this message finds you well.
Following the guidance of you, I successfully completed the payment for Windy Premium using my company credit card.
The transaction was successful, and I have also received the corresponding Tax Invoice.However, I have noticed that our account has not yet been upgraded to reflect the Windy Premium subscription status.
I would appreciate it if you could kindly check the status of my subscription and assist with activating the Premium features.If you need any additional information such as the invoice number, transaction ID, or account details,
I would be happy to provide them.Thank you in advance for your support, and I look forward to your assistance.
Best regards,
SH Cho | Eastar Jet -
@ESROCC Hi, I contacted you in the community chat window with exact info how to assign your Premium with your account.