Newer versions cannot be installed, showing the error "Application not installed: Application is incompatible with your device."
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Hello, I am a paid user of Wendy from China. My iPhone can use the app normally, but after switching to a domestic vivo phone in China, I can only use version 42.2.3. Newer versions cannot be installed, showing the error "Application not installed: Application is incompatible with your device." Has Wendy not optimized the app for vivo devices? Can this issue be resolved?
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@溜麻雀的人 Hi, what version of Android do you have?
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@Suty It's Android 15.
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@溜麻雀的人 Okay, this shouldn't be an issue. And the issue occurs when the you try to install the app from Google Play?
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@Suty I can't install the app from Google Play。It's from apkpure。
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@溜麻雀的人 We don't support any of these websites. We provide official distribution via Google Play, Huawei AppGallery and AppStore. Anything else is not offered by us.
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@Suty I cannot install or use Wendy downloaded from Google Play, Huawei AppGallery,and AppStore on my VIVO phone. It keeps showing incompatible.
