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    Distance and Planning

    Bug Reports
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    • Dunedin StarD
      Dunedin Star | Premium
      last edited by

      Following the recent update, the Distance and Planning feature is not functioning correctly. I have a boat route saved in my Favourites section. After refreshing the page and toggling the speed, an error message (Some error occurred. Please, try it again) appears time (refer to the attached screenshots). To resolve this issue, I have to close the Windy window, restart it, and reload my route each time.Screenshot (150).png Screenshot (151).png

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @Dunedin Star
        last edited by Suty

        @Dunedin-Star Thank you for reporting the issue, I already replicated it and will report it to colleagues.
        Only one thing seems strange, because I replicated this issue, when I display satellite and radar layer, but you sent the Waves layer. Does this occur all the time after the refresh?

        SutyS 1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @Suty
          last edited by

          @Suty Update for you: Colleagues released small update which fixed this issue. Please let me know, if you still see any issues.

          1 Reply Last reply Reply Quote 1
          • B
            bobkristel | Premium
            last edited by

            Have the same problem. But after the small update still the same. After I reloaded route and toggle speed, again the error msg: Some error occurred. Please try again.

            captain bob

            SutyS 1 Reply Last reply Reply Quote 0
            • SutyS
              Suty Administrator @bobkristel
              last edited by

              @bobkristel Okay and do you have this issue with certain layers or all of them? Can you check that for us?

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              • B
                bobkristel | Premium
                last edited by

                Hi Suty, being a seafarer like Dunedin Star, I'm mostly interested in waves. But you're right, in the wind layer all seems to work correctly. I didn't try the other layers.
                Stupid I didn't try that before... sorry for that!

                captain bob

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                • Dunedin StarD
                  Dunedin Star | Premium
                  last edited by

                  @Suty as per your message, I checked the other layers and didn’t find any issues. However, the waves layer is the most important for me, and the problem still persists

                  SutyS 1 Reply Last reply Reply Quote 0
                  • SutyS
                    Suty Administrator @Dunedin Star
                    last edited by

                    @Dunedin-Star So you open the route planner in the Waves layer, create a route and then if you refresh, the issue is there, correct?

                    Dunedin StarD 1 Reply Last reply Reply Quote 0
                    • Dunedin StarD
                      Dunedin Star @Suty | Premium
                      last edited by Dunedin Star

                      @Suty No, the route is saved in my favourites. Each day I adjust the starting position (Waves layer) based on my current coordinates, then refresh the page. After that, the speed switch turns off automatically. When I turn it back on, an error message appears.

                      B SutyS 2 Replies Last reply Reply Quote 0
                      • B
                        bobkristel @Dunedin Star | Premium
                        last edited by

                        @Dunedin-Star and @Suty
                        Improvisation: What helps if you start Windy, choose the wind-layer, load your route, toggle speed on and then change to waves layer. For me that works, but it's a slight D-tour.

                        captain bob

                        B 1 Reply Last reply Reply Quote 0
                        • SutyS
                          Suty Administrator @Dunedin Star
                          last edited by

                          @Dunedin-Star Hi, I reported the issue to colleagues for the fix, so hopefully, it will be solved soon in the next update.

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                          • B
                            boater86 | Premium
                            last edited by

                            Having an issue with the "distance and planning" as well. When the boat speed is being changed from the default to a different value, an error message appears. (Wave layer in the background).
                            9a5d87be-c714-4a5f-85e8-43b8832b35a1-image.png

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                            • B
                              bobkristel @bobkristel | Premium
                              last edited by

                              @bobkristel said in Distance and Planning:

                              @Dunedin-Star and @Suty
                              Improvisation: What helps if you start Windy, choose the wind-layer, load your route, toggle speed on and then change to waves layer. For me that works, but it's a slight D-tour.

                              This helps!

                              captain bob

                              1 Reply Last reply Reply Quote 0
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