Solved Outage of ECMWF 1h Point Forecast

[selverob]

Due to an internal error in our data import system, point forecasts with a 1 hour step (available to Windy Premium users after clicking on a location in the map) for the ECMWF model are not available for a subset of users.

The issue mostly affects users accessing Windy from Europe and Africa. It does not affect the 1 hour step on the map or the 3 hour steps in the point forecast.

We have identified the issue and it will be resolved with the next forecast, which we expect to receive within the next 3 hours.

We are sorry for the inconvenience.

[selverob]

We have switched our forecast serving to the functioning regions.

This should mitigate the issue for the majority of users, however, you may face increased loading times for the forecasts, as they are being served from USA and Asia, increasing the connection latencies.

[selverob]

Hi everyone, the issue has been fixed and everything should work as usual for you!