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    Scheduled Pinned Locked Moved Windy Account
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    • MMOLUM Offline
      MMOLU | Premium
      last edited by

      Hello, after purchasing a 1-year Premium Account, I didn't receive a confirmation email. Therefore, I can't restore my existing account because I don't have an order reference number.
      Could it be that it didn't work because I changed my email address?
      Thank you for your help.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS Offline
        Suty Windy Staff @MMOLU
        last edited by

        @MMOLU To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

        1. Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
        2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
        3. Click on 'Restore purchases'.
        4. On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
        1 Reply Last reply Reply Quote 0
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