Premium is not run
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Hello, after purchasing a 1-year Premium Account, I didn't receive a confirmation email. Therefore, I can't restore my existing account because I don't have an order reference number.
Could it be that it didn't work because I changed my email address?
Thank you for your help. -
@MMOLU To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:
- Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
- Click on 'Restore purchases'.
- On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
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