<![CDATA[Premium account does not work]]>Hello,

I paid my premium account on April 14th 2025 but cannot access. Could you help please?

Thanks!

]]>https://community.windy.com/topic/39655/premium-account-does-not-workRSS for NodeSun, 11 Oct 2026 11:34:25 GMTMon, 21 Apr 2025 18:05:43 GMT60<![CDATA[Reply to Premium account does not work on Wed, 30 Apr 2025 05:19:36 GMT]]>@Raymond-Ringering Hi, I still see the Premium account under email address fvb7******@privaterelay.appleid.com.

]]>https://community.windy.com/post/211154https://community.windy.com/post/211154Wed, 30 Apr 2025 05:19:36 GMT<![CDATA[Reply to Premium account does not work on Tue, 29 Apr 2025 15:20:55 GMT]]>@Suty
I don't see a "subscription offer window .
Please be more specific.
What are the exact steps for us to get to the "restore purchases" page.
Secondly, Why did Windy cancel my subscription "for inactivity " ??
Now we have to go through this maize to get resubscribed.

]]>https://community.windy.com/post/211138https://community.windy.com/post/211138Tue, 29 Apr 2025 15:20:55 GMT<![CDATA[Reply to Premium account does not work on Mon, 28 Apr 2025 07:51:46 GMT]]>@Samuel-Ghinet Hi, I see the Premium badge next to your username, so you should have Premium turned on and extended forecast should be available.

]]>https://community.windy.com/post/211069https://community.windy.com/post/211069Mon, 28 Apr 2025 07:51:46 GMT<![CDATA[Reply to Premium account does not work on Sun, 27 Apr 2025 20:06:39 GMT]]>I have purchased annual subscription. In the beginning I could use Extended Forecast, but it no longer works: I can only see about 3-4 days ahead now. What can I do?

]]>https://community.windy.com/post/211061https://community.windy.com/post/211061Sun, 27 Apr 2025 20:06:39 GMT<![CDATA[Reply to Premium account does not work on Tue, 22 Apr 2025 09:46:18 GMT]]>@jean-francois-CHARLES To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

  1. Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
  2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
  3. Click on 'Restore purchases'.
  4. On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
]]>https://community.windy.com/post/210739https://community.windy.com/post/210739Tue, 22 Apr 2025 09:46:18 GMT