Problems with premium

[sdschuit]

Hello,

I subscribed to premium but, the money was paid via CC but no premium seen ! What is the problem ? I send already an e-mail to info with my information but no reaction so far. Please help me !

S

[Suty]

@sdschuit To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

1. Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
3. Click on 'Restore purchases'.
4. On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.

[sdschuit]

Thank you ! It works !!

S