Subscription problem
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I have a problem with my subcription. I paid for it, then I logged on my computer with the same email address I used when paying, but my account is still not upgraded to premium.
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S Suty moved this topic from Your Feedback and Suggestions
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@Antonia-B-2 To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:
- Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
- Click on 'Restore purchases'.
- On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
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