<![CDATA[Premium purchased for Windy, but I don’t have access]]>Hello,
I purchased an annual membership for Windy.com from you (via browser, payment through Paddle), but I’m unable to access the premium content with my account. How can I link the Paddle account to my Windy account? I'm registered with the same email address on both platforms.

]]>https://community.windy.com/topic/39724/premium-purchased-for-windy-but-i-don-t-have-accessRSS for NodeTue, 21 Jul 2026 04:15:10 GMTThu, 24 Apr 2025 14:33:34 GMT60<![CDATA[Reply to Premium purchased for Windy, but I don’t have access on Fri, 25 Apr 2025 13:37:34 GMT]]>@Remam You purchased the Premium via Google Play, please try to reproduce steps 1-3 in your Android app Windy.com.

]]>https://community.windy.com/post/210992https://community.windy.com/post/210992Fri, 25 Apr 2025 13:37:34 GMT<![CDATA[Reply to Premium purchased for Windy, but I don’t have access on Fri, 25 Apr 2025 11:15:09 GMT]]>@Remam. Please sent info per mail.

]]>https://community.windy.com/post/210991https://community.windy.com/post/210991Fri, 25 Apr 2025 11:15:09 GMT<![CDATA[Reply to Premium purchased for Windy, but I don’t have access on Fri, 25 Apr 2025 07:30:03 GMT]]>@Suty. I have the same problem. I purchased premium with creditcard ...7390 But it is not linked to my account remamholding@gmail.com .
Did not receive a mail on that mail

Please advice
Roland

]]>https://community.windy.com/post/210984https://community.windy.com/post/210984Fri, 25 Apr 2025 07:30:03 GMT<![CDATA[Reply to Premium purchased for Windy, but I don’t have access on Fri, 25 Apr 2025 06:26:38 GMT]]>@Peggy666 To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

  1. Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
  2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
  3. Click on 'Restore purchases'.
  4. On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
]]>https://community.windy.com/post/210969https://community.windy.com/post/210969Fri, 25 Apr 2025 06:26:38 GMT