Premium purchased for Windy, but I don’t have access

Peggy666

Hello,
I purchased an annual membership for Windy.com from you (via browser, payment through Paddle), but I’m unable to access the premium content with my account. How can I link the Paddle account to my Windy account? I'm registered with the same email address on both platforms.

Suty

@Peggy666 To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
Click on 'Restore purchases'.
On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.

Remam

@Suty. I have the same problem. I purchased premium with creditcard ...7390 But it is not linked to my account remamholding@gmail.com .
Did not receive a mail on that mail

Please advice
Roland

Remam

@Remam. Please sent info per mail.

Suty

@Remam You purchased the Premium via Google Play, please try to reproduce steps 1-3 in your Android app Windy.com.