<![CDATA[Premium Account Order Reference or Invoice]]>Hello,

I recently purchased the premium account., and never received any email about the order reference number or invoice so that I can restore the purchase as advised on your website.
I have the proof of payment and transaction through my credit card as wel as bank reference number. Please advise how I can get my account activated.

Thanks,

]]>https://community.windy.com/topic/39774/premium-account-order-reference-or-invoiceRSS for NodeFri, 06 Mar 2026 08:23:39 GMTMon, 28 Apr 2025 22:37:07 GMT60<![CDATA[Reply to Premium Account Order Reference or Invoice on Fri, 02 May 2025 04:38:59 GMT]]>@Field-Ops @DOCNET Please both contact us at support@windy.com, so we can help you effectively. I can't share any documents or personal info here.

]]>https://community.windy.com/post/211249https://community.windy.com/post/211249Fri, 02 May 2025 04:38:59 GMT<![CDATA[Reply to Premium Account Order Reference or Invoice on Thu, 01 May 2025 23:12:38 GMT]]>@Suty Hi Suty I haven't received the invoice so I wonder if I put a typo in my email. I have been charged on my credit card. Is there anyway of tracking down the account?

]]>https://community.windy.com/post/211245https://community.windy.com/post/211245Thu, 01 May 2025 23:12:38 GMT<![CDATA[Reply to Premium Account Order Reference or Invoice on Wed, 30 Apr 2025 21:59:04 GMT]]>@Suty, I purchased it on the PC and web browser. Can you provide me with an email so that I can send the bank/credit card invoice?

]]>https://community.windy.com/post/211206https://community.windy.com/post/211206Wed, 30 Apr 2025 21:59:04 GMT<![CDATA[Reply to Premium Account Order Reference or Invoice on Wed, 30 Apr 2025 05:27:26 GMT]]>@DOCNET Can you please send any invoice or something related? I can't find any transaction under nati********icationteam@doc.govt.nz.

]]>https://community.windy.com/post/211157https://community.windy.com/post/211157Wed, 30 Apr 2025 05:27:26 GMT<![CDATA[Reply to Premium Account Order Reference or Invoice on Tue, 29 Apr 2025 10:00:48 GMT]]>This also has happened to me. I brought mine ona a PC website

]]>https://community.windy.com/post/211134https://community.windy.com/post/211134Tue, 29 Apr 2025 10:00:48 GMT<![CDATA[Reply to Premium Account Order Reference or Invoice on Tue, 29 Apr 2025 07:57:21 GMT]]>@Field-Ops May I ask what device you used for the purchase of the Premium?

]]>https://community.windy.com/post/211117https://community.windy.com/post/211117Tue, 29 Apr 2025 07:57:21 GMT