Premium Account Order Reference or Invoice
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Hello,
I recently purchased the premium account., and never received any email about the order reference number or invoice so that I can restore the purchase as advised on your website.
I have the proof of payment and transaction through my credit card as wel as bank reference number. Please advise how I can get my account activated.Thanks,
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@Field-Ops May I ask what device you used for the purchase of the Premium?
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This also has happened to me. I brought mine ona a PC website
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@DOCNET Can you please send any invoice or something related? I can't find any transaction under nati********icationteam@doc.govt.nz.
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@Suty, I purchased it on the PC and web browser. Can you provide me with an email so that I can send the bank/credit card invoice?
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@Suty Hi Suty I haven't received the invoice so I wonder if I put a typo in my email. I have been charged on my credit card. Is there anyway of tracking down the account?
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@Field-Ops @DOCNET Please both contact us at support@windy.com, so we can help you effectively. I can't share any documents or personal info here.
