Cannot move the departure date in the Planning mode for the past 3 days.
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Good afternoon,
Cannot slide/move the departure date in the Planning mode for the past 3 days anymore.
All was working fine before.
We are using Chrome. Tried to login using Edge and the slider started to work properly.
Cleaning of the Chrome cache didn't help.Later on the interaction with the screen ends up with an error.
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@LiverpoolProject Hello, thank you for reporting this. I will check the issue and potentially forward it to colleagues.
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@LiverpoolProject So when you try to drag the slider time period to move it to Thursday, for example, it doesn't work?
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@Suty Hi. I see the weather picture changes when I drag the slider, but the slider remains at the same position.
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@LiverpoolProject Could you please test the Chrome private tab, if the issue persists?
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@Suty As soon as I press "Speed" button, I get an error. Then I press this button again, and error disappears.
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@Suty But when the error message is displayed the slider does work, only that there is not weather data in the lower table, only the Error message on the white screen.
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@Suty Same in the private tab
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@LiverpoolProject Do you refresh the tab during those changes in the route planning?
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@Suty Refresh does not help. Killing the process in the Process manager does not help as well. Restart as well.
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@LiverpoolProject I am asking because the refresh causes the similar issue , that we are aware of. I will investigate the issue and try to replicate it. If you have time and space to share the screen recording or link to the recording, we would highly appreciate it.
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@Suty Now the issue mutated. Initially you could press the Speed button and the slider was not movable. Now ALWAYS whenever you press the Speed button you get an error.
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@LiverpoolProject This is related to the Waves layer, we are aware of that issue.
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@Suty Ah, indeed. Changed the layer and all works fine.
Thanks! Good luck with bug fixing.