Issuance of receipts
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Dear Windy staff,
Hello, I applied through my browser and completed the payment by credit card.
I entered the number on the invoice, but an error occurred and I cannot use the premium features.I also asked for a receipt, but the page for issuing invoices cannot be found.
Please help me. -
@brah69 To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:
- Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
- Click on 'Restore purchases'.
- On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
If you don't have the code, please let me know.
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I idefix37 referenced this topic
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