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    Issuance of receipts

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    • B
      brah69
      last edited by

      Dear Windy staff,

      Hello, I applied through my browser and completed the payment by credit card.
      I entered the number on the invoice, but an error occurred and I cannot use the premium features.

      I also asked for a receipt, but the page for issuing invoices cannot be found.
      Please help me.

      SutyS 1 Reply Last reply Reply Quote 0
      • SutyS
        Suty Administrator @brah69
        last edited by

        @brah69 To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

        1. Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
        2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
        3. Click on 'Restore purchases'.
        4. On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.

        If you don't have the code, please let me know.

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