Paid premium not premium
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@Stefan-Niculescu
On which plateforme did you subscribe ?
Paddle, AppStore or PlayStore ? -
I see the Premium badge next to your username, so you should have Premium access now ?
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Je viens de m'abonner via Paddle via un PC et je n'ai pas accès à Premium.
En regardant, j'ai vu qu'il fallait "restaurer votre achat" mais il ne se passe rien quand je clique
Que faire SVP -
This post is deleted! -
Same problem here.
Paided with Apple Pay -
Apparemment le badge Premium à côté de votre pseudo indique que vous bénéficierez des avantages de l’abonnement. Vous confirmez?
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I paid for premium 3 days ago and I'm still not premium?
Can you help me?
Thanks -
Hi @bisottos, to pair Premium, which was purchased in our browser version via Paddle, please follow these steps:
- Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
- Click on 'Restore purchases'.
- On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
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I HAVE THE SAME ISSUE, PAID VIA GOOGLE PAY. run on android 16
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@Jan-Zabrodsky Please check this post.
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Same. I just paid premium via Paddle and my account is not yet premium. I tried logging in and everything. It seems my premium is not yet activated. Please help. My email is ericsonprietoavendano@gmail.com
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@Ericson-Avendano
Have you checked the post mentioned by @Suty ?
