Paid premium not premium

David Unger

This post is deleted!

David Unger

Same problem here.
Paided with Apple Pay

idefix37

Apparemment le badge Premium à côté de votre pseudo indique que vous bénéficierez des avantages de l’abonnement. Vous confirmez?

bisottos

I paid for premium 3 days ago and I'm still not premium?
Can you help me?
Thanks

Suty

Hi @bisottos, to pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
Click on 'Restore purchases'.
On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.

Jan Zabrodsky

I HAVE THE SAME ISSUE, PAID VIA GOOGLE PAY. run on android 16

Suty

@Jan-Zabrodsky Please check this post.

Ericson Avendano

Same. I just paid premium via Paddle and my account is not yet premium. I tried logging in and everything. It seems my premium is not yet activated. Please help. My email is ericsonprietoavendano@gmail.com

idefix37

@Ericson-Avendano
Have you checked the post mentioned by @Suty ?

JustB

Hello! I also paid for premium but did not receive it.

idefix37

@JustB
Have you checked the post I mentioned above ?

JustB

@idefix37 Tnx mate! Its work.