Can't cancel my subscription
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I was just charged for my annual subscription but had emailed support to cancel my subscription, now I'm also asking for a refund.
How do I cancel if it windy doesn't appear in my subscriptions app?
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@attomic-willow Hello, I can assist with the refund and cancellation, but I need to know the email you use in your Google Play account.
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@Suty I believe it's kevinjontaylor@outlook.com
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@attomic-willow I am sorry, but none of these is used there. You made the first payment in 2022, is it possible that you used a different account in that year?
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@Suty maybe kt.gizmo13@gmail.com
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@Suty I received an email in 2022 to the address kevinjontaylor@outlook.com to verify the email. Which has been done.
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@attomic-willow Okay, it was email address kt.gizmo13@gmail.com and I already refunded the last payment for you.
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@Suty I appreciate your help. Thank you. I'll definitely be back