<![CDATA[premium not workin]]>paid for premium and not showing up after multiple login and out attempts. 000002CEEWT000898766 was the refrence number i was given. please either refund or fix

]]>https://community.windy.com/topic/39879/premium-not-workinRSS for NodeMon, 09 Mar 2026 23:59:05 GMTTue, 06 May 2025 15:24:48 GMT60<![CDATA[Reply to premium not workin on Mon, 12 May 2025 09:53:41 GMT]]>I have paid for Premium. But it is not working. I have tried re login few times but no results. I have sent email to your support - no response.

]]>https://community.windy.com/post/211718https://community.windy.com/post/211718Mon, 12 May 2025 09:53:41 GMT<![CDATA[Reply to premium not workin on Thu, 08 May 2025 05:14:33 GMT]]>@Boomslanger Hi, I already sent the full code to you here via private chat.

]]>https://community.windy.com/post/211593https://community.windy.com/post/211593Thu, 08 May 2025 05:14:33 GMT<![CDATA[Reply to premium not workin on Wed, 07 May 2025 17:28:42 GMT]]>negative. i was never sent an invoice. But the charge showed up in my statement

]]>https://community.windy.com/post/211582https://community.windy.com/post/211582Wed, 07 May 2025 17:28:42 GMT<![CDATA[Reply to premium not workin on Wed, 07 May 2025 16:27:47 GMT]]>@Boomslanger I checked the payment of yours and the code starts with txn_01jt6b5enf*************. Do you see the code in your invoice? Please let us know.

]]>https://community.windy.com/post/211577https://community.windy.com/post/211577Wed, 07 May 2025 16:27:47 GMT<![CDATA[Reply to premium not workin on Wed, 07 May 2025 15:12:11 GMT]]>please refund or i will be doing a charge back with the credit card company

]]>https://community.windy.com/post/211580https://community.windy.com/post/211580Wed, 07 May 2025 15:12:11 GMT<![CDATA[Reply to premium not workin on Wed, 07 May 2025 12:35:55 GMT]]>the refrence number i have doesn't start with that. It also told me the charge didn't go through but its reflecting it did on my credit card

]]>https://community.windy.com/post/211564https://community.windy.com/post/211564Wed, 07 May 2025 12:35:55 GMT<![CDATA[Reply to premium not workin on Tue, 06 May 2025 16:55:55 GMT]]>@Boomslanger To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

  1. Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
  2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
  3. Click on 'Restore purchases'.
  4. On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
]]>https://community.windy.com/post/211513https://community.windy.com/post/211513Tue, 06 May 2025 16:55:55 GMT