Premium Charged twice
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I there, I got charged twice for premium for the same account.
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@Daniel-Briem Hi, one of these payments is refunded. To pair the second one, please follow steps below:
- Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
- Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
- Click on 'Restore purchases'.
- On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
To be sure you use the correct one, here is a small hint about the correct code which is still active: txn_01**************72hbqa4t
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