MY PREMIUM IS NOT WORKING

[ccaudrelier]

I have paid my subscription but i dont have premium access

[idefix37]

@ccaudrelier
Have you paid via Paddle platform ?

[Suty]

@ccaudrelier To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

1. Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
3. Click on 'Restore purchases'.
4. On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.