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    MY PREMIUM IS NOT WORKING

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    • C
      ccaudrelier
      last edited by

      I have paid my subscription but i dont have premium access

      idefix37I SutyS 2 Replies Last reply Reply Quote 0
      • idefix37I
        idefix37 Sailor Moderator @ccaudrelier
        last edited by idefix37

        @ccaudrelier
        Have you paid via Paddle platform ?

        1 Reply Last reply Reply Quote 0
        • SutyS
          Suty Administrator @ccaudrelier
          last edited by

          @ccaudrelier To pair Premium, which was purchased in our browser version via Paddle, please follow these steps:

          1. Go to the desktop and log in with your Windy account or create a new one, since the purchase of the Premium doesn’t automatically creates one.
          2. Open the subscription offer window (e.g., click on the 1h forecast button in the detail of a specific location).
          3. Click on 'Restore purchases'.
          4. On the next page, insert the subscription Transaction code that you have in the invoice. The code starts with 'txn_'.
          1 Reply Last reply Reply Quote 0
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