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    The alarms aren't working properly

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    • haligH
      halig | Premium
      last edited by halig

      I've been keeping an eye on the alarms for a while now, and ever since the system changed, they often don't work correctly. Here's one example, but there are many:

      • I have an alarm set for winds between 2 and 10 km/h from the north and northeast. The chosen model is Meteoblue. With tomorrow's forecast, I should have alarms all day Saturday, but it only shows one alarm late in the day. As I said, this is just one example; it's happened to me many times. It didn't happen before (a few months ago, before the "alarm system" changed).

      0dda4fc9-3671-4f33-ae60-58b12f6364f7-image.png
      9b66056c-e9fd-42ce-8794-73bf8783f350-image.png
      b318c6d5-2fe3-488d-a402-d0559bef896d-image.png

      nesroN 1 Reply Last reply Reply Quote 0
      • nesroN
        nesro Administrator @halig
        last edited by

        Hi @halig
        thanks for reporting the issue. I will take a look.

        Tomas Nesrovnal - windy.com developer

        haligH 1 Reply Last reply Reply Quote 1
        • haligH
          halig @nesro | Premium
          last edited by halig

          @nesro Here you have another example, right now (I say: there are many daily examples that I see of that error

          The point: https://www.windy.com/42.962/-3.025/wind?42.989,-2.876,13,p:favs

          The alarm does not show red bars for today wed (the model configurated is Meteoblue):

          ae3e2f86-1deb-4a0e-8637-82989d07a060-image.png

          The forecast of Meteoblue with the alarms there should be but aren't

          d43b1352-e032-4bce-b873-4ca8cd5c3e27-image.png

          The configuration of alarm:

          d11d8921-21c6-497d-b44d-b965516adc5d-image.png

          b3fdec7d-a0b2-406f-8950-592d18575ad1-image.png

          1 Reply Last reply Reply Quote 0
          • haligH
            halig | Premium
            last edited by

            In the oposite way: In that same point, for tomorrow, there are 2 false alerts. It indicates that the site meets the conditions for 3 hours and there is no northeast or north wind for 3 hours according to meteoblue. The alarms (bell) and the red line appear, but the data indicate that there should not be an alarm.

            d593a5a9-56e0-4247-a227-e5123c54cdcf-image.png

            It's more: right now I'm checking, going to the same alert that, sometimes 2 bells appear and other times 1, in an interval of these few minutes in which I'm writing. There is something wrong in the programming.

            c1397e82-f538-4e87-a949-f3cf714b77fe-image.png

            You can check it right now, thanks

            1 Reply Last reply Reply Quote 0
            • haligH
              halig | Premium
              last edited by

              I have discover another error. To reproduce it, I'll use a current example:

              1. I see in an alert that today I can fly in a location (red line)
              2. I edit the alert and see it has the default time range from before (1-3 days)
              3. I change that range to the current default (1-4 days)
              4. Today's alert disappears (day 1)

              With the new alerts, which already have the 1-4 day default, no alert is shown for day 1.

              If I try editing the alert again and set it to 1-3 days, it doesn't restore the previous correct functionality and doesn't show today's alert.

              I tested with other points, other brownsers and cleaning cookies.

              Summary: "old" alerts do show alerts for today (day 1). The new ones don't.

              Images:

              f2f441ee-756a-48e6-bf5c-d859ebad1d2c-image.png
              35bded6b-286d-4969-b29f-1386daa05367-image.png
              01080c6c-e8c2-412d-87c1-1959c5f86876-image.png

              1 Reply Last reply Reply Quote 0
              • haligH
                halig | Premium
                last edited by

                More again: I've found that simply editing one "old system" alarm and saving it (without changing anything) makes any alerts scheduled for day 1 disappear.

                SutyS 1 Reply Last reply Reply Quote 0
                • SutyS
                  Suty Administrator @halig
                  last edited by

                  @halig Hello, I already forwarded this issue with migrated alerts to colleagues for further investigation. Thank you for reporting this.

                  1 Reply Last reply Reply Quote 0
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