Premium disapeared
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Hi Windy users, I signed up for a Premium version on april 23 2025 and payed by google pay. I received a welcome mail and Premium worked well until yesterday. I tried to reactivate my purchase but nothing worked. Last but not least i wrote an email to support@windy.com
Who can help me with this issue? Leaving next week on a 4 months sailing trip......Regards
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@Sailor241060
Hello, I'm afraid you won't receive a response from an administrator until Monday morning. -
@Sailor241060
Hope you get finally some help tomorrow morning by @Suty -
@Sailor241060 Hi, I would like to help you with this issue, but I need to know your Google Play account email address. Can you provide that to me?
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@Suty
I never received an invoice, only a welcome mail -
@Sailor241060 I finally found your purchase and will help you here via chat tab.
