<![CDATA[Premium paid but not active]]>Pls check my account. I paid for one year and can't access premium?

]]>https://community.windy.com/topic/40031/premium-paid-but-not-activeRSS for NodeThu, 16 Apr 2026 04:40:30 GMTSat, 17 May 2025 10:26:02 GMT60<![CDATA[Reply to Premium paid but not active on Tue, 23 Dec 2025 14:29:19 GMT]]>I paid with Alipay, but there is no order number starting with txn_

]]>https://community.windy.com/post/222534https://community.windy.com/post/222534Tue, 23 Dec 2025 14:29:19 GMT<![CDATA[Reply to Premium paid but not active on Tue, 23 Dec 2025 14:23:18 GMT]]>I used Alipay.

]]>https://community.windy.com/post/222533https://community.windy.com/post/222533Tue, 23 Dec 2025 14:23:18 GMT<![CDATA[Reply to Premium paid but not active on Tue, 23 Dec 2025 08:58:55 GMT]]>@zhanghaoyun Did you check the post above, I shared?

]]>https://community.windy.com/post/222509https://community.windy.com/post/222509Tue, 23 Dec 2025 08:58:55 GMT<![CDATA[Reply to Premium paid but not active on Tue, 23 Dec 2025 03:35:50 GMT]]>I paid for my membership in Alipay, but it was not activated after logging in.

]]>https://community.windy.com/post/222507https://community.windy.com/post/222507Tue, 23 Dec 2025 03:35:50 GMT<![CDATA[Reply to Premium paid but not active on Tue, 23 Dec 2025 03:32:28 GMT]]>@Suty I paid for my membership in Alipay, but it was not activated after logging in.

]]>https://community.windy.com/post/222506https://community.windy.com/post/222506Tue, 23 Dec 2025 03:32:28 GMT<![CDATA[Reply to Premium paid but not active on Mon, 22 Dec 2025 08:33:16 GMT]]>@Haul-Mann Please check this post here.

]]>https://community.windy.com/post/222464https://community.windy.com/post/222464Mon, 22 Dec 2025 08:33:16 GMT<![CDATA[Reply to Premium paid but not active on Mon, 22 Dec 2025 08:29:43 GMT]]>Same here, I've paid a year sub but not activated

]]>https://community.windy.com/post/222463https://community.windy.com/post/222463Mon, 22 Dec 2025 08:29:43 GMT<![CDATA[Reply to Premium paid but not active on Mon, 19 May 2025 11:19:16 GMT]]>@Sabine-Hoffmann-2 I checked your email and related payments and you purchased the Premium via Google Play in our Android app, so you will need to restore your purchase by following the steps below:

  1. Open the Windy.com app and log in with your account
  2. Open the subscription offer and click on “restore purchases.”

This action should assign the Premium to your account, and you can use it across your devices.
Let me know if you need further assistance or meet any issue there.

]]>https://community.windy.com/post/212068https://community.windy.com/post/212068Mon, 19 May 2025 11:19:16 GMT<![CDATA[Reply to Premium paid but not active on Sat, 17 May 2025 10:58:54 GMT]]>@Sabine-Hoffmann-2
Which platform did you use to subscribe and pay ?

]]>https://community.windy.com/post/211969https://community.windy.com/post/211969Sat, 17 May 2025 10:58:54 GMT