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    • Sabine Hoffmann 2S
      Sabine Hoffmann 2
      last edited by

      Pls check my account. I paid for one year and can't access premium?

      idefix37I SutyS 2 Replies Last reply Reply Quote 0
      • idefix37I
        idefix37 Sailor Moderator @Sabine Hoffmann 2
        last edited by

        @Sabine-Hoffmann-2
        Which platform did you use to subscribe and pay ?

        1 Reply Last reply Reply Quote 1
        • SutyS
          Suty Administrator @Sabine Hoffmann 2
          last edited by

          @Sabine-Hoffmann-2 I checked your email and related payments and you purchased the Premium via Google Play in our Android app, so you will need to restore your purchase by following the steps below:

          1. Open the Windy.com app and log in with your account
          2. Open the subscription offer and click on “restore purchases.”

          This action should assign the Premium to your account, and you can use it across your devices.
          Let me know if you need further assistance or meet any issue there.

          1 Reply Last reply Reply Quote 0
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